Shipping - Returns - Payment
By default we ship free USPS Insured with signature required. Opting out of "signature required" shifts the liability onto the client if a stone gets lost. For additional insurance we ask the customer to cover the cost. Upon request we also ship via FedEx or UPS (especially for international shipping). When shipping with these couriers we will determine the cost on a case by case basis.
We provide a 7 day inspection window that begins when you receive the stone in which we will give a full refund. The customer will be responsible for shipping the stone back and will be liable for any damages to the stone that occur during the inspection period.
We accept Venmo, Paypal, Bank Wire Transfer, Checks, or Cash. As of right now we do not offer any payment plans.